Privacy policy

data protection important to us!

we at BambooGroom want you to enjoy our products for a long time and to care for your pet with a clear conscience towards the environment. this is our priority and that is why we do not collect any personal data from our visitors, except of course where it is necessary for ordering items.

privacy policy

last modified on 29 April 2020.

the trust of our friends, customers and website visitors is our top priority and any form of processing of your data is done exclusively in compliance with the applicable data protection regulations.

at various points on and other BambooGroom sites, we link to the sites of cooperation partners or other information providers that may be of interest to you. the operators of these sites usually have their own data protection declarations and we accept no liability for their handling of your personal data.

personal data

we do not collect any personal data such as name, address or date of birth if you visit our website and do not wish to do so. we only store and process such data if you give us permission to do so - for example as part of a competition or for an order. however, we will not pass this data on to others unless it is necessary, for example, to process a delivery or if we are legally obliged to do so.

usage-related data

when you visit our website, information is sent from your browser to the server for the duration of your visit. in addition to the ip address, this includes information on the browser type, data volume transferred, duration of the visit and others. this data is only stored anonymously and is not used to create user profiles or similar.

like most other websites, we also use so-called "cookies". these are small text files that allow a smooth use of and e.g. simplify navigation or temporarily save the contents of the shopping cart. if you do not wish to use cookies, you can restrict or suppress the use of cookies in your browser settings.

we also use google analytics on, a web analytics service provided by google inc. ("google"). google analytics also uses cookies to analyze how you use the website. the information generated by the cookie about your use of the website is typically transferred to and stored on a google server in the usa. however, if you activate ip anonymization on this website, your ip address will be truncated by google in member states of the european union or in other countries that are parties to the european economic area treaty. only in exceptional cases will the full ip address be transferred to a google server in the usa and shortened there. on behalf of the operator of this website, google will use this information to evaluate your use of the website, to compile reports on the website activities and to provide further services to the website operator in connection with the use of the website and the internet. the ip address transmitted by your browser within the scope of google analytics will not be combined with other data from google.

you can also prevent the collection of data generated by the cookie and related to your use of the website (including your ip address) to google and the processing of this data by google by downloading and installing the browser plugin available under the following link:

social media plugins

we are happy when our friends and visitors report about their experiences with BambooGroom and share their adventures with us. however, for reasons of data protection we decided against the use of so-called social plugins. without the visitors' intervention, these would establish a connection to social networks and exchange data. instead, we only use the classic linking.

we have set up technical and organizational procedures to ensure the security of the data stored with us and to prevent unauthorized access. in particular, your payment data is stored in encrypted form exclusively with the provider of payment systems commissioned by us. however, we do not assume any responsibility or liability for damages resulting from errors in data transmission or unauthorized access by third parties.


if you have questions or suggestions about our privacy policy, unsubscribe from our newsletter, revoke your consent to the storage of your data for the future or want information about your stored data under the Federal Data Protection Act, please send us an email to privacy[at] and we will take care of your request immediately.